Return Policy:
We know that not every purchase will fit & returns are sometimes needed. ALL RETURNS ARE FOR MERCHANDISE CREDIT ONLY - NO EXCHANGES. All returns must be approved via email. Returns lacking approval will be mailed back to you.
Click here to start a return.
- All returns must be received within 14 days of delivery of the order.
- All items must be returned in their original, unworn, unwashed, & smoke-free condition.
- All sale, beauty, intimates, swim, jewelry and accessories are FINAL SALE.
- All items must be returned with their original tags attached. Clothing returned without original tags or not in compliance with our return policy will be refused.
- Shoes must be returned with their original shoebox. Please pack the shoebox inside another box as the original shoebox must be returned undamaged.
- Original shipping fees are non-refundable & return shipping is the responsibility of the customer. If you received free shipping, our shipping cost will be deducted from your final refund.
- Damages to items must be reported prior to wearing the garment. Tags must still be attached.
Any questions about our policy can be sent to torey@shopmaude.com.
We appreciate your understanding.
The Maude Team
