Return Policy


Return Policy:

 We know that not every purchase will fit & returns are sometimes needed. ALL RETURNS ARE FOR MERCHANDISE CREDIT ONLY - NO EXCHANGES. All returns must be approved via email. Returns lacking approval will be mailed back to you. 

Click here to start a return.

  • All returns must be received within 14 days of delivery of the order. 
  • All items must be returned in their original, unworn, unwashed, & smoke-free condition.
  • All sale, beauty, intimates, swim, jewelry and accessories are FINAL SALE.
  • All items must be returned with their original tags attached. Clothing returned without original tags or not in compliance with our return policy will be refused.
  • Shoes must be returned with their original shoebox. Please pack the shoebox inside another box as the original shoebox must be returned undamaged.
  • Original shipping fees are non-refundable & return shipping is the responsibility of the customer. If you received free shipping, our shipping cost will be deducted from your final refund.  
  •  Damages to items must be reported prior to wearing the garment. Tags must still be attached.

Any questions about our policy can be sent to

We appreciate your understanding. 

The Maude Team